Q. What are the pre-requisites of entering a money back claim?
There are no complicated procedures involved in entering money back claim. It is so simple. Passguides requires the proof of your failure i.e. your Exam Score Report and the duly filled money back claim form to pay back you the money. You can read the details on Guarantee Page as well. We take only a few days to process your claim.

Q. How will Free Demo benefit me, if I download it?
It promises enormous benefit to you. It is in fact a summary of all the features of Passguides study guide. It will introduce you to the quality of our study material also. You get an opportunity to compare the features of our guide with other preparatory study material available online.

Q. How much time will it take in downloading?
It does take much time to download the free demo. Moreover, there are no specific system requirements for downloading.

Q. Can I use Passguide’s study guide on other devices as well other than my PC?
All the study material offered by Passguides is provided in PDF format which is user-friendly format and is popular worldwide. With the help of this format, you can not only get the study guide printed easily but you can also use it on other devices without any problem.

Q. What sort of help can I get from Passguide’s online customers’ service?
Passguide’s online customers’ service operates to provide assistance to our worthy clients during exam preparation. The clients can ask all exam-related questions from our professionals and get the best guidance. This service is accessible 24 hours and 7 days a week.

Q. How Passguide’s products are different from others?
The quality of Passguide’s products is tested and approved by the IT experts. They are regularly updated and enhanced according to changing patterns of the certification exams. They are always relevant to the new developments introduced in various IT fields. Moreover Passguide’s products all-inclusive study programs that ensure your success in exam with money back guarantee. On account of its quality, authenticity and uniqueness, Passguides is justified in claiming that its products have an upper hand on all available exam preparation sources.

Q. What are Practice Tests? Why Passguides insists upon doing them?
Practice tests are the exact replica of the real exam. They familiarize the candidates with the pattern and style of questions they are going to face in the exam. Hence their importance is undeniable. The practice tests also help the candidates to overcome the exam fear. Moreover they will also teach you to learn time management during the actual exam by answering the questions within the given time limit.

Q. Is this possible to buy a specific feature of Passguide’s study material?
Passguides offers a number of products for the IT certification candidates. There are study guide that contain all sorts of exam related features such as questions and answers, practice tests, braindumps, lab simulations etc. But all these features are also available separately to cater your exam preparation needs.

Q: I have a problem in Extracting Zip PDF and Simulator Files. How can I solve it?

Answer: Please Use WINRAR to properly and Error free Extraction of ZIP Files.
Sometimes Windows Default ZIP extractor finds issues to extract the files. So it will help. Kindly download it from here:
http://www.rarlab.com/download.htm